Automate Claims Operations From Evaluation to Settlement

Claims handling involves dozens of repetitive steps — classifying documents, extracting data, setting reserves, updating diary notes, managing correspondence, and tracking subrogation. Each manual touchpoint adds cost, delay, and error risk. We automate the operational backbone of claims handling so your adjusters focus on decisions, not data entry.

98%Data extraction accuracy

40-60%Reduction in handling time

650%ROI in under 8 months

Alfabolt stepped in and took over support of our digital platform and internal systems, They quickly ramped up and were not only able to significantly improve our functionality, but saved us 50% on our hosting and infrastructure costs! After just a few short months they are a completely integrated part of our team!

Julie Zimmer

Chief Executive Officer - LuckyTruck

What impressed us most about Alfabolt was their unwavering commitment to meeting all deadlines and their outstanding communication. They consistently delivered on time, which greatly contributed to the smooth progression of our project. Their clear, proactive communication ensured that we were always on the same page, making the entire development process efficient and stress-free. This level of dedication and responsiveness truly set Alfabolt apart.

Maiuran Loganathan

Chief Executive Officer - Pine

Good, reliable developers who care about your project as much as you do are extremely hard to find. Alfabolt provides you with a team of such developers. They are very professional and always take the time and energy to do what's best for the project. I've really enjoyed working with them and know it won't be the last time.

Melanie Aronson

CEO - Panion

We were impressed with their response times and knowledge, especially from their senior developer that we hired.

Daniel Tovesson

CTO - Bej Technologies AB

How claims handling automation works.

Automate the repetitive operational steps so adjusters spend their time on decisions, not administration.

Classify & Extract

Classify incoming claims documents and extract key data — claimant details, dates of loss, coverage information, policy numbers — at 98% accuracy.

Process & Update

Populate claims systems with extracted data, set initial reserves based on guidelines, and complete diary and file updates automatically.

Route & Escalate

Route documents to the right team, identify subrogation opportunities, and escalate exceptions with full context.

Claims handling capabilities.

Complex Document Extraction

Analyze and extract data from even the most complex claims documents — medical records, legal demands, contractor estimates — at 98% accuracy.

Reserve Setting

Automatically set initial reserves based on claims guidelines, coverage limits, and extracted data from supporting documents.

Correspondence Management

Manage policyholder correspondence, identify missing data, and request additional details automatically.

Why carriers automate claims handling.

Claims handling is where operational costs live. Automating the repetitive steps reduces LAE while improving accuracy and speed.

Lower loss adjustment expenses

Every automated step removes a manual touchpoint that costs time and money. Carriers typically see 30-45% LAE reduction.

Faster claims resolution

Automated data extraction and system population cut days off the claims cycle, improving CSAT and retention.

Better subrogation recovery

Automated identification of subrogation opportunities ensures recovery chances are not missed in the volume of daily claims work.

Claims handling workflows we automate.

Claims data extraction & population

Extract key data from claims documents and populate your claims management system automatically.

Diary management & file updates

Keep claims files current with automated diary entries, status updates, and activity logging.

Subrogation identification

Evaluate claim coverage and automatically flag potential subrogation opportunities for your recovery team.

Learn more

Claims handling automation FAQs

We integrate with Guidewire ClaimCenter, Duck Creek Claims, Majesco, DXC Assure Claims, and other major platforms via API or RPA.

Yes. Our AI agents can cross-reference multiple documents, triangulate data points, and build a complete claims picture from diverse sources. This works best when combined with claims indexing automation for upstream document classification.

Exceptions are routed to human reviewers with context. The system learns from corrections and improves extraction accuracy over time.

Yes. We support personal lines, commercial lines, workers compensation, and specialty claims workflows.